ATPI Group’s CrewHub streamlines complex multi-destination bookings onto one transaction in five easy steps
CrewHub can book multiple travellers from any airport in the world to a single location, reducing booking time to one minute per traveller
Leading global travel and events management company, ATPI Group, today (26 November) announces the launch of CrewHub, ATPI’s new proprietary booking platform designed to reimagine group travel for all sectors including maritime. The technology, which is currently in testing with full availability for marine customers in early 2025, will streamline and consolidate business travel for groups and crews of any size and from any industry.
Whether moving crew to a vessel, rig, television production, sports event or organising a large meeting or event, ATPI’s new first-of-its-kind self-service platform gives travel organisers the autonomy to easily book complex group travel themselves, with the added assurance that a dedicated support team is on hand to assist whenever needed. For marine users, the innovative technology enables unlimited crew members from different airports or routes to be within a single booking when having a shared arrival or departure location.
Crew and group travel has traditionally been a cumbersome and time-consuming process, often requiring hours to complete a crew change or group booking, from the initial email sent to ATPI to the final distribution of eTickets. With over 100 years’ experience in complex travel logistics and solutions, ATPI identified a significant gap in the market. Initially developed as a pioneering solution for their Marine and Energy customers, ATPI, quickly realised its broader potential, extending its functionality to cater for all types of ‘crew’ and groups.
Designed with operational efficiency and cost saving in mind, CrewHub allows users to easily filter flights to meet their unique requirements, cutting booking time to approximately one minute per crew member (based on 11 travellers from across the world to one location), which is a reduction of up to 60%. This development will speed up, simplify and modernise the booking of crew and group travel, and empower the travel organiser in the process.
With CrewHub a travel organiser, crew co-ordinator, or even a captain, can book travel for a crew rotation in a few simple steps. Selecting names, dates, and arrival and departure locations, routes and fares, they can move multiple travellers between any airport or port globally in one transaction with ease. And with an upcoming development, if they need to cancel or amend the booking, they can make changes on CrewHub without needing to call an agent.
ATPI developed CrewHub to work alongside its consultants to ensure the perfect blend of technology and human touch that the TMC is known for. Unlike traditional online booking tools, all CrewHub bookings and itineraries are reviewed and validated by an ATPI agent, giving travel bookers reassurance that all details are accurate and compliant with their travel requirements.
Additionally, ATPI CrewHub has the functionality to provide users with special fares and booking options tailored specifically to their sectors and business – such as remote locations, flexible scheduling, and specialised requirements for offshore workers and crews – features that are not available through other traditional online booking tools.
The new platform is being trialled with a select group of customers before being rolled out to Marine and Energy businesses in Q1 2025. It will then be launched across all ATPI business lines throughout 2025, including corporate, entertainment, sports and mining, ensuring every trip is perfectly tailored to each traveller and sector’s needs.
Jenny Thornton, Director of Technology Solutions at ATPI, said: “CrewHub is a unique solution that allows all sectors to go online, self-serve and bring huge time efficiencies to their travel programme.”
“Booking crew and group travel has been reserved for experienced consultants to handle offline for years, due to the complexities of coordinating multiple itineraries, preferences and logistical requirements across various providers and platforms… But not anymore.”
“At ATPI, we are committed to continuous innovation that streamlines the entire booking process and redefines industry standards. CrewHub, does exactly that. It’s the first of its kind in the TMC space, and bringing such a dynamic tool to the market will bring efficiencies to all of our customers.”
Users of ATPI CrewHub will benefit from:
Efficiency gains – increase workflow productivity for booking co-ordinators, saving both time and money
Multiple start points – streamline the travel process by booking an unlimited amount of travellers from multiple start points across the globe on one booking
Cost saving measures – filter flights to get the lowest global fares or quickest flights instantly, allowing users to get the best flight for their unique requirements
Single sign on - with access to ATPI CrewHub via ATPI TravelHub, users will only need to complete five simple steps to move groups of people from one destination to another
Eprofile integration – readily integrated with EProfile, ATPI CrewHub retrieves all your passenger’s data, ensuring its available on demand
Comprising more than100 offices worldwide, the ATPI Group is a global leader in travel management for corporate, marine and energy businesses, sports and corporate event management, united by the aim to truly connect and deliver what really matters to every single customer.
For more information on ATPI CrewHub, please visit: www.atpi.com/products/atpi-crewhub
About ATPI:
The ATPI Group, a global leader in travel management for corporate, marine and energy businesses, sports, and corporate event management, is dedicated to embedding sustainability at its core. Under the banner of ATPI Evolve, the company has formulated a strategic vision addressing key objectives in Environment, Social, and Governance. For the second consecutive year, the ATPI Group proudly holds a Silver EcoVadis Medal, recognising it as a top sustainability performer among over 125,000 assessed global companies. ATPI Halo, the group's measurement-reduction-compensation service, offers clients sustainable travel and event solutions, reinforcing its commitment to a responsible and profitable future.
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